At this stage of the change process we focus on the embedding of the change in the operations of the organization, and ensuring that it is the new normal . We work with the organization to ensure that people and process who are part of the change initiative do not relapse to the old process. A robust time bound exception process is introduced to take care of any exceptions in the near term. The change must be followed through.
- Establishing post change what should be monitored
- Determining the earliest possible detection process, and response planning
- Defining a time boxed exception process, and a clearly defined governance framework to approve any adjustments if needed .
- Set up a process to identify future improvements